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Latest 7 Posts
The Ever-Expanding Roles of an Exchange Administrator
Wed, May 16th 2012 72
Webinar: How to track and enhance Exchange availability and performance?
Tue, May 15th 2012 29
BYOD, Concerns for the Enterprise
Wed, May 9th 2012 137
Who let the DAG out?
Wed, May 9th 2012 69
Microsoft Management Summit 2012 In Review
Wed, Apr 25th 2012 87
GSX at MMS 2012, Day Four
Fri, Apr 20th 2012 66
GSX at MMS 2012, Day Three
Thu, Apr 19th 2012 60
Top 10
ITIL: What does it mean for your Messaging and Collaboration environment? (Part 1: Introduction)
Tue, Jan 17th 2012 326
Being Green at Lotusphere
Wed, Jan 11th 2012 278
Exchange 2010 Monitoring: Database Management (Part 3, Maintenance)
Tue, Jan 3rd 2012 264
Exchange 2010 Monitoring: Database Availability Groups
Tue, Jan 10th 2012 259
New V10.1 is live!
Tue, Jan 10th 2012 237
ITIL for your Messaging and Collaboration environment (Part 2: Service Strategy)
Tue, Jan 24th 2012 227
SharePoint Headache #2: I keep running out of resources
Thu, Feb 23rd 2012 226
ITIL for your Messaging and Collaboration environment (Part 3a: Service Design)
Tue, Jan 31st 2012 218
ITIL Lesson learned - You can not control what you can not measure
Mon, Dec 19th 2011 201
Book Review: Collaboration Roadmap by Michael Sampson
Fri, Jan 13th 2012 201


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Recent Blog Posts
72


The Ever-Expanding Roles of an Exchange Administrator
Wed, May 16th 2012 12:12p   Carl Drechsel
The GSX Blog Ok everyone, I'm looking for some feedback from the community. In a few weeks I’m going to be hosting a Birds of a Feather session at TechEd North America 2012 regarding The Ever-Expanding Roles and Responsibilities of an Exchange Administrator. Up until then I am going to devote a blog article to the topic each week. I’ve had a fair amount of feedback on the topic already and have identified the following as some of the top concerns. Grassroots Innovation (Int [read] Keywords: archiving community exchange exchange mobile sharepoint
29


Webinar: How to track and enhance Exchange availability and performance?
Tue, May 15th 2012 11:12a   Juliette Ollagnier
The GSX BlogThanks to everyone who joined Steve Bystran today to learn how to track and enhance Exchange availability and performance with the new version of GSX Monitor and Analyzer for Microsoft Exchange. During this webinar we saw how our monitoring and reporting solutions provide administrators with relevant alerts and real time overview of the services that their infrastructure is truly delivering to the business lines. We showed you how our solutions test the availability, the performance [read] Keywords: exchange exchange microsoft sharepoint
137


BYOD, Concerns for the Enterprise
Wed, May 9th 2012 11:12a   Carl Drechsel
The GSX BlogBring Your Own Device (BYOD) is one of the topics that was addressed at the day two keynote of MMS 2012. It’s a trend in companies worldwide that has been increasing in practice with the success and popularity of the iphone, the ipad and Android based devices. With their adoption this has led many employees to use those devices to be more productive and, as a result, use those devices to access company data such as e-mail, applications, files and systems. This in turn has l [read] Keywords: collaboration application applications enterprise exchange exchange iphone microsoft mobile network security server sharepoint
69


Who let the DAG out?
Wed, May 9th 2012 6:12a   Juliette Ollagnier
The GSX BlogMessaging is mission critical in today’s organizations; the Exchange server is the lifeblood of the business. IT Profesionnals face a number of challenges in the on-going day to day operations: They cannot afford any downtime or end-user outages that can impact the business. They need to monitor and anticipate overall usage and growth from the user perspective They need to get advanced alerts that pinpoint the source of emerging issue As a result, IT professionals are rus [read] Keywords: administration exchange exchange microsoft server
87


Microsoft Management Summit 2012 In Review
Wed, Apr 25th 2012 3:12p   Carl Drechsel
The GSX Blog Last week we attended the Microsoft Management Summit in Las Vegas (MMS 2012), and by all accounts the conference was a success. This year there were around 5300 attendees, over 160 sessions and 5 technical tracks. There were announcements, new technologies, a great deal of technical content and a host of companies whose products help simplify IT systems management. In this post I’m going to attempt to summarize some of the key points and takeaways as well as let you in on [read] Keywords: desktop microsoft mobile security server virtualization vmware
66


GSX at MMS 2012, Day Four
Fri, Apr 20th 2012 6:13p   Carl Drechsel
The GSX Blog Day Four at MMS 2012 and you could tell things are starting to wind down, not to say that there still wasn’t a lot of good content, there was, but you could tell the week was coming to an end. Steve and the team spoke to attendees in the Expo Hall from 9:45 until closing at 2:00, at which time we drew a winner for our AR Drone Quadrocopter. I don’t have the details but I’m sure we’ll be posting another update. I attended a few sessions today s [read] Keywords: application enterprise twitter
60


GSX at MMS 2012, Day Three
Thu, Apr 19th 2012 12:13p   Carl Drechsel
The GSX Blog Day three at MMS 2012 and another keynote, a host of sessions and of course, some time spent in the Expo Hall. Speaking of the Expo Hall, there’s been a steady stream of attendees giving Steve and the team a chance to speak about monitoring and analytics for their Messaging and Collaboration environments. So far our product seems pretty well received, one of the key takeaways has been delivering IT service, and GSX Monitor and Analyzer bring service delivery to the forefro [read] Keywords: collaboration apple applications facebook google integration microsoft mobile network security twitter




71


GSX at MMS 2012, Day Two
Wed, Apr 18th 2012 12:13p   Carl Drechsel
The GSX Blog Day two at MMS 2012 and things have been going pretty well. There’s definitely a lot more attendees than I expected which is a good sign, there have been a lot of cuts in IT budgets over the last few years or so, perhaps things are starting to pick up a bit. If I had to sum up the conference in a single word, I’d have to choose Cloud. The cloud is nothing new, however it continues to be at the forefront of conversation, newer though is the private cloud, and it [read] Keywords: collaboration application microsoft server twitter
59


GSX at MMS 2012, Day One
Tue, Apr 17th 2012 11:12a   Carl Drechsel
The GSX Blog Alright, we’re here at the Microsoft Management Summit 2012 in Las Vegas and so far it looks like the conference is a success. We checked in yesterday and registered for the conference; I hear there were long lines, however, by the time we got there they weren’t bad at all. We set up our Expo Hall booth and by 5:30 we were ready for the running of the bulls. As with every year they opened the doors and everyone made a mad dash for the MyITForum booth to get a bu [read] Keywords: collaboration exchange exchange microsoft networking twitter
72


System Center Operations Manager and Exchange 2010
Tue, Apr 17th 2012 10:12a   Carl Drechsel
The GSX Blog This week we are attending the Microsoft Management Summit in Las Vegas where we will be showcasing our products and demonstrating how they complement Microsoft’s System Center Operations Manager. Over the last couple of months I’ve been gathering feedback from customers and administrators on their experience using SCOM for monitoring and reporting within their messaging and collaboration environments and I’ve prepared a summary of what I’ve [read] Keywords: agent collaboration application enterprise exchange exchange integration interface microsoft network server sharepoint twitter
76


GSX Solutions exhibiting at the SCOM show - Microsoft Management Summit 2012
Fri, Apr 13th 2012 11:12a   Juliette Ollagnier
The GSX BlogNext week we will be showcasing our new monitoring and reporting solutions for Microsoft Exchange and SharePoint at the Microsoft Management Summit in Las Vegas. The event had already sold out with over 4 000 attendees which is an excellent signal to judge the success of this event. We expect to meet there a lot of SCOM experts to show them our agentless and out-of-the-box complementary tool for SCOM. GSX Monitor and Analyzer will help them to simply and efficently get the most from [read] Keywords: community email exchange exchange microsoft sharepoint
111


SharePoint Conference in London - Come experience our new Monitoring & Reporting Solution
Thu, Apr 12th 2012 9:12a   Juliette Ollagnier
The GSX BlogFor the fourth consecutive year Combined Knowledge organized the International SharePoint Conference in London, UK from April 23 to 25. This event has a New ‘Never Been Done Before’ solution based sessions for IT Pro’s and Developers and the addition of a New Business Track with real world boardroom and design scenarios, and finally three Information Worker Tracks – designed for End Users. It is a conference for every area of the business invol [read] Keywords: exchange exchange integration microsoft networking sharepoint
105


The Cloud for Messaging Administrators
Wed, Apr 11th 2012 1:11p   Carl Drechsel
The GSX Blog Last week I posted an article that dealt with the merits of various monitoring and reporting options. This week I’d like to discuss another concern we have as messaging administrators, the cloud. Over the last few years or so the cloud has meant a number of things to IT professionals, for most a headache, for some a pink slip and for others an opportunity. There have been quite a few twists and turn in its evolution, mostly precipitated on what the market wants but also on [read] Keywords: collaboration policies application applications email enterprise exchange exchange microsoft office security twitter virtualization
122


Messaging Administrator, Where’s the Easy Button?
Wed, Apr 4th 2012 4:12p   Carl Drechsel
The GSX Blog IT administrators today have quite a bit to manage every day, and what’s worse is the influx of things to do seem to have no end. In this blog post I’d like to address a few of the things that you can do to eliminate repetitive non-value added tasks from your routine. Monitoring Proactive monitoring of your messaging and collaboration systems can alleviate a great deal of time spent reviewing logs and performance counters. Employing a solution that can automate t [read] Keywords: collaboration office server
138


AusLUG 2012: Largest LUG in the world!
Wed, Apr 4th 2012 6:12a   Juliette Ollagnier
The GSX Blog The AusLUG, Australia's premier IBM/Lotus technology event, took place last week in Melbourne. A new record was reached as there were over 300 delegates, that makes this year's event the biggest LUG events in the world! A dozen international speakers, including six IBM Champions, covered the latest advances in the IBM/Lotus suite of products through 58 sessions. Our Partner Dr. Notes participated to the event and presented our solutions GSX Monitor and Analyzer for Lotus Domino as [read] Keywords: domino ibm lotus notes
121


Exchange Capacity Management
Thu, Mar 29th 2012 1:12p   Carl Drechsel
The GSX Blog Ensuring that your Exchange 2010 environment continues to operate at peak performance requires administrators to keep a constant eye on the growth and evolution of their user population, data storage and client access. These efforts can be time consuming but will ultimately ensure the long term performance of the systems in their charge. Properly monitoring your environments capacity allows administrators to plan for its growth. This information is critical when determining what add [read] Keywords: database exchange exchange interface microsoft network profile server
64


BLUG 2012: Perpetual revival
Tue, Mar 27th 2012 6:13a   Yannick Goubet
The GSX BlogLast week I had the chance to attend BLUG for the third time, with GFI that I met always with great pleasure. I have to admit that once again it was an amazing event very well organized thanks to our friend Theo. The conference was, as usual top quality with a particular focus on Lotus Connection that seems to be a must have in the industry when companies want to become social. We met the european community and kept moving with great discusion that we initiated at Lotusphere! I exp [read] Keywords: domino ibm lotus lotusphere community
128


SharePoint Headache #6: “I can’t understand my user’s complaints”
Thu, Mar 22nd 2012 10:14a   Meryll Moreau
The GSX BlogSharePoint users often complain that the service is slow, that it doesn’t work right. Sometimes users are right, even when you think they are wrong. Why? Because users access SharePoint from the outside, not from inside your datacenter. For example, when it takes a user five minutes to upload a document, your system management tool may still tell you that everything is fine. Not only do you need data to make your user experience better, you also need to anticipate their [read] Keywords: application microsoft sharepoint
71


ITIL for your Messaging and Collaboration Environment Wrap-up
Wed, Mar 21st 2012 4:13p   Carl Drechsel
The GSX Blog Over the last couple of months I’ve posted a host of articles covering each main process of ITIL and how they relate to your Messaging and Collaboration environments. Today I’d like to take the time to briefly review what I’ve covered and present a single question for each process that will sum up its overall goal. My hope is that the material I’ve covered and the questions I pose will get you thinking about how to use this robust framework to [read] Keywords: collaboration mobile
79


BLUG 2012 - Meet the Benelux Domino Sphere
Wed, Mar 21st 2012 6:18a   Juliette Ollagnier
The GSX BlogGSX Solutions will be exhibitor for the third time at the Belgium Lotus User Group in Antwerp, in the Crowne Plaza Hotel. The BLUG is always a great opportunity for to meet the lotus Domino community of this region and sometime to follow great discusion that we initiated with them at Lotusphere! We will be this year with our local partner GFI who is going to present what’s new in the latest release of our Agentless Monitoring and Reporting Solutions: GSX Monitor and Analyze [read] Keywords: domino lotus lotusphere applications community integration security
43


GSX Webinar: How to Monitor your SharePoint Environment?
Tue, Mar 20th 2012 11:13a   Juliette Ollagnier
The GSX BlogThanks to everyone who joined the GSX Team today to see how our Agentless Monitoring and Reporting Solutions can help you manage your Microsoft SharePoint Environment. We went through main challenges about Microsoft SharePoint Monitoring, and showed you some features of GSX Monitor and Analyzer. If you were unable to attend, or would like a copy of the presentation, feel free to download the webinar slides below. The full video and audio of the presentation, included product demonst [read] Keywords: application microsoft sharepoint
119


SharePoint Headache #5: “My SharePoint experts are tied up”
Thu, Mar 15th 2012 11:13a   Meryll Moreau
The GSX BlogSkilled SharePoint architects and administrators are scarce commodities. You need whatever experts you have to focus on user acceptance, SharePoint applications, business analysis, upgrades, and new technologies in order to improve your company’s ROI. Unfortunately, they often get bogged down by the routine tasks of monitoring and reporting. How GSX can free up the time of your SharePoint expert by automating monitoring and reporting of your SharePoint user experience an [read] Keywords: agent application applications server sharepoint sql vm
69


ITIL for your Messaging and Collaboration environment (Part 6: Continual Service Improvement)
Thu, Mar 15th 2012 8:12a   Carl Drechsel
The GSX Blog ITIL wouldn’t be complete without a built-in process for continually improving upon each component. As a result the authors of ITIL included Continual Service Improvement as one of the five core processes for efficient IT Service Management. In this post I am going to give an overall introduction to Continual Service Improvement (CSI) and what you can do today to improve how you manage overall operations in your Messaging and Collaboration environment. The overall goal of [read] Keywords: collaboration community
51


GSX Webinar: How to Monitor your Exchange Environment?
Tue, Mar 13th 2012 11:12a   Juliette Ollagnier
The GSX BlogThanks to everyone who joined the GSX Team today to see how our Agentless Monitoring and Reporting Solutions can help you manage your Microsoft Exchange Environment. We went through main challenges about Microsoft Exchange Monitoring, and showed you some features of GSX Monitor and Analyzer. We would be glad to go one step further making a one to one demonstration with you. Schedule a demo Here If you were unable to attend, or would like a copy of the presentation, feel free to down [read] Keywords: application database exchange exchange microsoft
68


GSX 4L Trophy - we made it!
Fri, Mar 9th 2012 1:13p   Meryll Moreau
The GSX BlogWith more than 6500 km covered in 10 days, the 4L Trophy race ended a few days ago. It was INTENSE as we have to start off from the south of France along with 500 other 4L cars to North Africa with the aim to deliver school equipment to hundreds of children. We were equiped with only a compass, a road book, and a map of the journey. It was challenging from a personal perspective and rewarding from a human one. We watched the weather change as often as the landscape- the departur [read] Keywords:
134


SharePoint Headache #4: “I can’t measure the user experience.”
Thu, Mar 8th 2012 9:12a   Meryll Moreau
The GSX BlogHow can you know if an action will improve the user experience if you can’t measure it? In order to measure the benefit of any change in their environment, administrators have to be able to measure the user experience before and after the changes. For that, they desperately need data. You can perform several performance tests alone before, during and after the change, spending days and days, collecting data, but it is going to take too much time and effort. The GSX cure [read] Keywords: application sharepoint sql
90


ITIL for your Messaging and Collaboration environment (Part 5B: Service Operation)
Wed, Mar 7th 2012 3:13p   Carl Drechsel
The GSX Blog In the last post I discussed the three Service Operation processes associated with the lifecycle of an event in your environment. This post will cover the other two processes that are a part of Service Operation. Access Management Request Fulfillment 1. Access Management Access Management is the process of executing policies defined by Information Security Management. The aim is to provide access to information and services to authorized users while preventing unauthorized a [read] Keywords: collaboration policies security
69


SPTechCon San Francisco 2012: Enlightening SharePoint Experts on the Importance of Monitoring
Wed, Mar 7th 2012 5:12a   Juliette Ollagnier
The GSX BlogThe SharePoint Technology Conference was a great opportunity for GSX to educate many SharePoint IT Professionals about the benefits of Monitoring and Reporting with GSX Solutions. The event was held on February 26th to February 29th in historic San Francisco, CA. With 700+ attendees, 50 speakers, 70 exhibitors and over 90 workshops the event was widely considered a tremendous success. The opening Keynote “Making Nerds Better People” with Todd Klindt and Shayne Yo [read] Keywords: administration applications development microsoft sharepoint sql workspace
114


SharePoint Headache #3: “I don’t know if all my sites are in sync.”
Thu, Mar 1st 2012 6:12a   Meryll Moreau
The GSX Blog I don't know if all my sites are in sync? We are talkinh here about providing trusted data around the world. Many big companies have large SharePoint environments with multiple farms that require specific tools to replicate across the globe. The Data replication is managed by these tools but how beneficial is a replicated database that has not been crawled in a week and for which you find 40 percent rate of unsuccessful crawl elements? Replicated data must be trusted and indexed - [read] Keywords: application database microsoft sharepoint
97


ITIL for your Messaging and Collaboration environment (Part 5A: Service Operation)
Wed, Feb 29th 2012 6:12p   Carl Drechsel
The GSX Blog Last week I finished covering Service Operation, in this post I am going to cover the processes associated with Service Operation that you will likely heavily interact with. Event Management Incident Management Problem Management 1. Event Management An event can be defined as a measurable or identifiable occurrence related to or affecting your services. Event Management primarily has to do with the monitoring of your services and configuration items in order to categorize [read] Keywords: collaboration sharepoint
118


How to monitor Lotus Quickr within your Collaboration environment
Mon, Feb 27th 2012 5:13a   Meryll Moreau
The GSX BlogCollaboration systems such as Lotus Quickr® are increasingly becoming mission-critical, with projects being coordinated from collaborative workspaces, real-time interaction being facilitated through presence-based instant messaging systems, and online meeting services providing an effective and efficient fabric for bringing people together without travel. GSX Monitor and Analyzer, gives administrators and IT managers insight into what’s happening inside their Quick [read] Keywords: collaboration lotus quickr application instant messaging server
81


SPTechCon 2012 – Stop at our booth #905
Mon, Feb 27th 2012 5:13a   Juliette Ollagnier
The GSX Blog Next week we will be at the SharePoint Technology Conference in San Francisco, which is the largest independent SharePoint conference in the world for SharePoint IT professionals, business managers, analysts, and developers. I am glad to say that GSX has its well-deserved seat at the event this year! Almost 1 year ago we launched the version 10 of GSX Monitor and GSX Analyzer, and with that we offered the possibility to monitor new collaborative platforms including Microsoft ShareP [read] Keywords: development exchange exchange microsoft sharepoint
226


SharePoint Headache #2: I keep running out of resources
Thu, Feb 23rd 2012 5:13a   Meryll Moreau
The GSX Blog Last week we saw that the Load Testing was one of the first main administrators SharePoint headache that need to be cure to keep their system running smoothly- What about capacity issues anticipation? Your SharePoint environment constantly evolves, as users upload documents, create sites, and update files. Storage and site administration become a nightmare when administrators do not have a real-time view of their SharePoint environment and SQL back-end. Specifically, they are un [read] Keywords: administration application database microsoft server sharepoint sql
113


ITIL for your Messaging and Collaboration environment (Part 4B: Service Transition)
Wed, Feb 22nd 2012 2:13p   Carl Drechsel
The GSX Blog Last week I posted the first three processes associated with Service Transition, in this post I will cover the final four important processes to take into account when adhering to ITIL standards Release and Deployment Management Service Validation and Testing Change Evaluation Knowledge Management 1. Release and Deployment Management The primary goal of release and deployment management is to plan and manage the release of a new service by taking a holistic view into what e [read] Keywords: collaboration
76


European Webinar for GSX customers "What's new in version 10.1?"
Wed, Feb 22nd 2012 5:13a   Juliette Ollagnier
The GSX BlogThanks to everyone who joined us today to see all new features of the latest version of GSX Monitor and Analyzer. The event was a huge success, thanks to all for your active participation, we will consider all your interesting questions and feedbacks for the future! "What's new in GSX Monitor and Analyzer v10.1?" >> Access the full video >> Access the webinar slides Webinar GSX Monitor and Analyzer v10.1 for Domino View more PowerPoint from GSX Next webinar will be [read] Keywords: domino exchange exchange
137


ITIL for your Messaging and Collaboration environment (Part 4A: Service Transition)
Fri, Feb 17th 2012 11:12a   Carl Drechsel
The GSX Blog Last week I posted about the final four processes associated with Service design, in this post I will cover the first three processes which are part of Service Transition. 1. Transition Planning and Support The main objective of Transition Planning and Support is to manage the planning and coordination of requirements needed to deploy a major release according to agreed cost, time and quality specifications. Essentially this process aims to ensure an orderly transition into a [read] Keywords: collaboration notes best practice
157


SharePoint Headache #1: I can’t get realistic load-testing results
Thu, Feb 16th 2012 7:12a   Meryll Moreau
The GSX Blog Many organizations are experiencing an uncontrolled proliferation of SharePoint servers, leading to inefficient use of IT resources and frequent calls to high-level engineers to resolve outages and other issues. We noticed 6 six common SharePoint Headaches that need to be cure to keep your system running smoothly. The first one is about load testing - While deploying SharePoint within your company, you have to load-test your environment with multiple scenarios. Architects and admin [read] Keywords: application microsoft sharepoint
98


GSX Supports the 12 edition of the European 4L Trophy
Thu, Feb 16th 2012 5:14a   Meryll Moreau
The GSX BlogIt is now 9 months that Julien Vechioli from the GSX Team is preparing for the 4L Trophy Raid 12th Edition event that will happen from the 15th to the 27th of February. GSX decided to support this amazing raid because this is an action towards others. Beyond the adventure and sporting dimension, competitors also participate for social and humanitarian reasons by helping African children in accessing to education. We decided to interview Julien before he starts the competition to get [read] Keywords: R4
105


Webinar today: GSX Monitor and Analyzer v10.1 for Domino
Tue, Feb 14th 2012 11:12a   Juliette Ollagnier
The GSX BlogThanks to everyone who joined Steve Bystran today to learn how to monitor your Domino Environment with the new version 10.1 of GSX Monitor and Analyzer. If you were unable to attend, or would like a copy of the presentation, feel free to download the webinar slides below. We also release the full video and audio of the presentation. GSX Monitor and Analyzer v10.1 To Monitor your Domino Environment >> Access the full video >> Access the webinar slides Webinar GSX Monitor [read] Keywords: domino
102


Deep-Dive into GSX for Microsoft shops
Tue, Feb 14th 2012 5:12a   Meryll Moreau
The GSX BlogLast week GSX team was in Paris for the Microsoft TechDays 2012 to showcase our solutions for Microsoft Exchange and SharePoint. It was the first 2012 Microsoft event of a series and it gives us the chance to present GSX Monitor & Analyzer business values to a high qualified target audience of administrators, IT managers and C-level executives. Below a wrap up of what we presented : What is mission critical and need immediate attention in a microsoft environment : how to manage [read] Keywords: database exchange exchange microsoft office server sharepoint
196


ITIL for your Messaging and Collaboration environment (Part 3b: Service Design)
Wed, Feb 8th 2012 4:12p   Carl Drechsel
The GSX Blog Last week I posted about the first four processes associated with Service design, in this post I will cover the final four processes before moving on to Service Transition. Availability Management The main objective of Availability Management is to ensure the ability to sustain IT Services. Availability is calculated by measuring the following components: Serviceability Reliability Recoverability Maintainability Resilience Security These are then used to analyze, plan and better [read] Keywords: collaboration mobile security sharepoint
151


A day in Frankfurt at Lotus Note User Tag
Wed, Feb 8th 2012 7:12a   Yannick Goubet
The GSX BlogWe were exhibiting at the last Lotus Note User Tag in Frankfurt with our main German partner BIT to present our new version of GSX Monitor and Analyzer. Hopefully the event has not taken place outside in regards to the Siberian temperature there … It was freezing cold but glad to be in Frankfurt to present all the exciting news on the Domino sides that was added to the product: The New Time zone features to manage alerting and reporting in different time zones around t [read] Keywords: domino lotus security
139


Webinar What’s new in GSX Monitor & Analyzer v10.1?
Tue, Feb 7th 2012 11:12a   Juliette Ollagnier
The GSX BlogThanks to everyone who joined the GSX Team to learn what’s new in latest version of GSX Monitor and Analyzer. The event was a huge success and boasted a record number of registrants for a GSX webinar. If you were unable to attend, or would like a copy of the presentation, feel free to download the webinar slides below. The full video and audio of the presentation is available too. Access the full video and audio presentation Here GSX Monitor & Analyzer What's new feat [read] Keywords: application
218


ITIL for your Messaging and Collaboration environment (Part 3a: Service Design)
Tue, Jan 31st 2012 3:12p   Carl Drechsel
The GSX Blog This week I’m going to tackle Service Design, specifically how it applies to you messaging and collaboration environment. Service Design is actually quite a large topic, so I’ll be cutting it half delivering Part 3a: Service Design today and Part 3b: Service Design on Thursday. As I mentioned in Part 1 Service Design includes all aspects of new services and the changes or improvements of existing services. This covers their architecture, processes, policies and [read] Keywords: collaboration policies network
227


ITIL for your Messaging and Collaboration environment (Part 2: Service Strategy)
Tue, Jan 24th 2012 4:12p   Carl Drechsel
The GSX Blog Last week I gave an overall introduction to ITIL for Messaging and Collaboration environments. This week I will start going a little further into detail on the individual “Volumes” of the IT Infrastructure Library and how they relate to our environments. This is the second part of our series, in which I will cover Service Strategy. Each week we can expect a new article on each of the five primary components of ITIL Service Management. This will end up being a sev [read] Keywords: collaboration connections development network
326


ITIL: What does it mean for your Messaging and Collaboration environment? (Part 1: Introduction)
Tue, Jan 17th 2012 3:11p   Carl Drechsel
The GSX Blog A few weeks back Eileen posted an article that highlights the importance of having metrics regarding the performance and availability of your messaging and collaboration environment. I’d like to expand on her article and discuss first what ITIL means to messaging and collaboration environments, then an overview of what monitoring and reporting can do for your ITIL implementation and finally how GSX Solutions can provide relief in these areas. As we know ITIL (Information [read] Keywords: collaboration policies development instant messaging mobile security unified communications
201


Book Review: Collaboration Roadmap by Michael Sampson
Fri, Jan 13th 2012 3:12p   Antoine Leboyer
The GSX BlogMore than often, we get asked questions about collaboration strategies, choices of technologies and best practices. This could feel unusual as our business is platform-agnostic and we are modest providers of complementary technology more than experts on end-users projects. One reference which I can safely refer anyone to is "Collaboration Roadmap" by Michael Sampson's latest child, sorry, book which he wrote as he stayed at home in New Zealand for the birth of his latest book, sor [read] Keywords: collaboration lotusphere consulting
278


Being Green at Lotusphere
Wed, Jan 11th 2012 1:12p   Antoine Leboyer
The GSX BlogWe are all preparing for Lotusphere 2012 next week in Orlando. While I am assuming that we have spoken on our projects with all of you, there is one thing I want to stress: there will be a very small amount of brochures on our booth. This is unusual and counter-intuitive but honselty, take two minutes and ask yourself whether you really keep and read all these papers which vendors like us give you and wheter you do not throw them away at the end of the day. This represents a huge wa [read] Keywords: lotusphere
259


Exchange 2010 Monitoring: Database Availability Groups
Tue, Jan 10th 2012 1:12p   Carl Drechsel
The GSX BlogDatabase Availability Groups are the key component for Microsoft Exchange 2010 High Availability. As such it is critical to ensure their overall health and availability. High availability can give a false sense of security, in order to ensure an IT service is highly available the overall solution must include monitoring. When monitoring the high availability function of Database Availability Groups it is important to consider three separate components: Replication Health Database Co [read] Keywords: database exchange exchange microsoft security server
237


New V10.1 is live!
Tue, Jan 10th 2012 9:11a   Juliette Ollagnier
The GSX BlogThe GSX Team is pleased to announce the availability of the new version of GSX Monitor & Analyzer. The new V10.1 is even more powerful, allowing managers and decision makers to: Enhance security by tracking changes in a distributed IT environment with the new Change Monitoring module Anticipate future issues with the new forecasting features Enable more functionality with the new Configuration Wizards Enjoy all new exciting features! To see what’s new in this version, [read] Keywords: ibm lotus lotusphere security
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Exchange 2010 Monitoring: Database Management (Part 3, Maintenance)
Tue, Jan 3rd 2012 8:11a   Carl Drechsel
The GSX BlogThis is the third part of a four part series that addresses database management in an Exchange 2010 environment. It is meant to provide a good overall introduction into the maintenance and monitoring needed to ensure the health of your Exchange 2010 databases. One of the first things we want to be sure to configure is online maintenance settings. Two of the things we can configure here are the maintenance window and how we can checksum for corruption. In Exchange 2010 online defrag [read] Keywords: database exchange exchange microsoft server
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Exchange 2010 Monitoring: Database Management (Part 2, Ongoing Management and Statistics)
Tue, Dec 20th 2011 2:12p   Carl Drechsel
The GSX BlogLast week we looked at Exchange 2010 new features and best practices, this week we’re going to look at ongoing management activities and important database statistics. Ok, let’s take a look now at standard database management activities. In Exchange 2010 the concept of storage groups has been removed meaning mailbox databases are now uncoupled from an individual Mailbox server. With this change replication now occurs at the database level, transaction logs are rep [read] Keywords: database email exchange exchange microsoft server
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ITIL Lesson learned - You can not control what you can not measure
Mon, Dec 19th 2011 7:11a   Eileen Fitzgerald
The GSX BlogI completed my final ITIL exam today, and one of the questions was about verifying the cost of specific IT services to the business, and it reminded me of these statements: You cannot Manage what you cannot control You cannot control what you cannot measure You cannot measure what you cannot define It makes perfect sense, ITIL is about services, understanding the services that your IT infrastructure delivers to the business and managing accordingly. These statements, for me, form [read] Keywords: collaboration
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Exchange 2010 Monitoring: Database Management (Part 1, New Features and Best Practices)
Wed, Dec 14th 2011 8:12a   Carl Drechsel
The GSX Blog The release of Exchange 2010 brought about some differences in the ways we need to look at database management. Gone are LCR, CCR and SCR replaced by Database Availability Groups. Exchange 2010 also introduces new user functionality and enhanced integration with other Microsoft messaging and collaboration platforms. This article will highlight the things that an administrator needs to take into consideration from a database perspective, divided into four separate posts: New Featur [read] Keywords: collaboration best practice database enterprise exchange exchange integration microsoft outlook server
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16 reasons to monitor overall BES environment
Thu, Dec 8th 2011 5:13a   Juliette Ollagnier
The GSX BlogFollowing GSX ‘s nomination at the BlackBerry Alliance Program’s EMEA Innovation Award for our BlackBerry Monitoring solution, our CEO Antoine Leboyer was invited to shoot a video at RIM headquarter. As a result, we have a set of videos that broadcast the interview and highlight 16 reasons to monitor overall BlackBerry Enterprise Server environment with GSX Solutions. Top 3 reasons are: Collaboration is mission critical application for all companies Service provi [read] Keywords: collaboration application bes blackberry enterprise rim server
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SharePoint Headache Solutions
Tue, Dec 6th 2011 4:12p   Carl Drechsel
The GSX BlogHeadache 1: Load-testing your environment Solution Needed: A way to experience load as a user GSX Solution: From GSX Monitor we can simulate user load by performing actual user transactions, only by doing this can we monitor availability then measure and report on its performance. Headache 2: Anticipating Capacity Issues Solution Needed: Statistical Collection, Analysis and Alerting GSX Solution: GSX Monitor will collect and alert on the critical information, then the information can [read] Keywords: agent microsoft server sharepoint
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6 SharePoint Headaches and How GSX Relieves the Pain
Tue, Dec 6th 2011 3:12p   Carl Drechsel
The GSX Blog Having recently attended SharePoint conferences in Europe and the United States we at GSX have had the fortunate opportunity to speak with many individuals regarding their experiences with Microsoft SharePoint. As a result we’ve put together a list of common headaches that administrators experience in the ongoing and day to day operations of Microsoft SharePoint, six to be exact. Let’s take a look below at the headaches, the questions that are being asked and w [read] Keywords: agent microsoft server sharepoint sql
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Exchange 2010 Monitoring: Client Access (Part 3, GSX Monitor)
Tue, Dec 6th 2011 1:11p   Carl Drechsel
The GSX BlogThis is the final part of a three part series on Exchange 2010 Monitoring: Client Access. Over the last couple of weeks we looked at some of the things that are important for monitoring Client Access in Exchange 2010, this week will highlight how you can use GSX Monitor and Analyzer to automate these tasks. How can GSX help? GSX Monitor is a powerful agentless application monitoring solution that enables administrators and IT Managers to proactively and efficiently manage and maintai [read] Keywords: collaboration application email exchange exchange interface microsoft network outlook profile server
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Exchange 2010 Monitoring: Client Access (Part 2, Performance)
Tue, Nov 29th 2011 10:11a   Carl Drechsel
The GSX BlogThis is the second part of a three part series that addresses monitoring client access in an Exchange 2010 environment. It is meant to provide a good overall introduction into client access monitoring. This post will highlight Performance from an access and hardware perspective. Access Performance It’s one thing to know that you client access server is accessible, it’s another thing to know it is performing as expected. One of the key ways to monitor the Client [read] Keywords: connections exchange exchange interface microsoft mobile network office outlook server
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Exchange 2010 Monitoring: Client Access (Part 1, Connectivity)
Tue, Nov 22nd 2011 1:10p   Carl Drechsel
The GSX BlogThis is the first part of a three part series that addresses monitoring client access in an Exchange 2010 environment. It is meant to provide a good overall introduction into client access monitoring. This post will give introduction and highlight connectivity testing. The Client Access server role is a critical component of Microsoft Exchange Server 2010. It supports the Outlook Web App and Microsoft Exchange ActiveSync client applications, as well as POP3 and IMAP4 protocols. The [read] Keywords: connections applications database exchange exchange microsoft mobile outlook server
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GSX Monitor & Analyzer at European SharePoint Conference in Berlin
Mon, Oct 31st 2011 4:54a   Olivier Raynaut
The GSX Blog October was all about SharePoint! After Anaheim Conference, here is Berlin. The attendance was not the same, 750 instead of 7500 people, but “size does not matter”, does it? Well the weather does matter a bit though, and it was cold and windy over there. Fortunately, the conference was inside the huge Estrel hotel, apparently one of the biggest conference centers in Europe. First day was quite good, many people showed up at the booth, and were glad to &ldqu [read] Keywords: collaboration notes application microsoft sharepoint
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Social Business and GSX Solutions
Wed, Oct 26th 2011 11:11a   Eileen Fitzgerald
The GSX BlogI was fortunate enough to attend the IBM Leadership Alliance meeting Boston. While everything was under NDA, I do not think that I am breaking any confidentiality by stating that the topic of Social Business was discussed, A LOT .. and it got me thinking, our suite of tools Monitors, Manages and Reports on the components of your collaboration portfolio, disparate technologies that combine to enable Social Business in your organization. I started to think, we provides tools critical [read] Keywords: collaboration ibm applications social software
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Reflections on the RIM outage - You can run but you cannot hide
Tue, Oct 18th 2011 6:13a   Antoine Leboyer
The GSX BlogI was last week in Boston at the IBM Leadership Alliance. While I am under NDA and cannot mention anything that was presented, I still can mention that the RIM loss of service was among the most discussed topics. The joke the first day was that it was easy to spot the Europeans: they were the ones staring angrily at their Blackberries, until the service disruption reached our American friends. Service is now back after three days. Which is good news for RIM Customers but our advice i [read] Keywords: ibm bes blackberry network rim
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SPC2011: Empowering SharePoint crowd with great Monitoring !
Mon, Oct 17th 2011 6:11a   Olivier Raynaut
The GSX Blog GSX was very glad to introduce Monitor & Analyzer to the SharePoint world at SPC2011, last week. This was the first ever SharePoint show as an exhibitor that GSX was attending to. This took place from October 3rd to October 6th in Anaheim, CA. About 7,500 attendees and 200 exhibitors gathered for the event under the nice Californian sun and its beautiful palm trees… The Conference started on Monday morning with the keynote, reminding the attendees of the multiple f [read] Keywords: admin administration ibm apple community microsoft networking office server sharepoint sql
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Steve Jobs
Thu, Oct 6th 2011 6:13a   Antoine Leboyer
The GSX BlogSteve Jobs passed away. He was a mere 56. I will be 50 at the end of this year so Apple products have always been around me. I remember my cousin acquiring an Apple 2 which we took a day to unpack and install. During my military service, I had some free time and was teaching Pascal on a Lisa. Corporate life had me move to a Wintel platform but everyone in my family has a Mac, (same for a number of us here like Eileen and Tim). I was an early second-generation Ipod addict. I do my day [read] Keywords: apple enterprise ipod mac
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GSX Monitor and Analyzer for SharePoint – World first!
Wed, Oct 5th 2011 2:11p   Juliette Ollagnier
The GSX BlogWe are here at the SharePoint conference in Anaheim showcasing our solutions dedicated for the SharePoint environment designed especially for SharePoint administrators. Our team has live demos of GSX Monitor and Analyzer at booth #764, showing how these solutions can help solve the majority of the IT department’s headaches around SharePoint. GSX Monitor and Analyzer monitor your servers and provide data from the user’s perspective that allows IT department to be [read] Keywords: microsoft sharepoint
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Entering the SharePoint World
Fri, Sep 30th 2011 12:10a   Juliette Ollagnier
The GSX Blog GSX Solutions brings to the Microsoft world our newest version of GSX Monitor and Analyzer which enables our customers to monitor their SharePoint environments. This major evolution in our product offering signals a real turning point for GSX. IT departments recognize the need to control their environment more closely, and GSX Monitor and Analyzer give them the insight they need. They need to understand the performance of these critical applications from the user’s pe [read] Keywords: agent applications enterprise integration microsoft sharepoint
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Welcome to GSX
Wed, Aug 31st 2011 10:09a   Eileen Fitzgerald
The GSX BlogWe in GSX are very very excited to welcome Tim Clark to the GSX Team. Tim joins us after many many years in a customer, technical and business partner enablemnent roles in IBM. Tim is joining GSX as Technical Services Manager and as such shall be responsible for co-ordinating the Pre and Post Sales technical support teams. In GSX we value our customers and constantly strive to improve our customer communications and services. The team are delighted to have Tim join us and we are exc [read] Keywords: ibm community
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GSX Monitor v10 release party
Tue, Jul 5th 2011 8:16a   Sebastien Giraud
The GSX BlogAfter long months of development, GSX Monitor & Analyzer v10 has finally been released few weeks ago. With more than 200 downloads in the first few days it seems to be a real success. Launching v10 has been a release for the development team that has been tortured by the head of development (ok that’s me …) during months, now it’s time to celebrate v10 as it should!!! As a lot of people joined GSX the last few months, we have a ritual in the develop [read] Keywords: development
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What a few weeks...
Mon, Jun 27th 2011 6:14a   Eileen Fitzgerald
The GSX BlogIBM Champion .. Wow, what an amazing couple of weeks, we released v10 and within the first week we had 100's of downloads, with some very positive feedback. The fact that we had 100's of customers up an running on v10 within days of its release (and NO major issues reported) is a testament to the hard work of the GSX team, especially development, in ensuring that we continually improve ease of use and quality. Their hard work in continuously improving the customer experience see [read] Keywords: ibm blackberry community development network
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Just Launched – GSX Monitor and Analyzer v10
Wed, Jun 15th 2011 6:11a   Meryll Moreau
The GSX BlogToday, we are very excited to announce the release of our new v10 monitoring and reporting solution. GSX Mobitor and Analyzer v10 adds even more functionality and additional monitoring options while increasing efficiency, easy of use and further reducing operational overhead. Aside from multiple new features, GSX has now extended its monitoring capabilities to other technologies in the collaboration portfolio. As always, without the requirement of any server install, this release e [read] Keywords: collaboration domino quickr sametime traveler bes database db2 exchange exchange interface microsoft profile server sharepoint websphere
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GSX’s first TechEd!
Fri, May 27th 2011 6:10a   Olivier Raynaut
The GSX BlogLast week GSX was at TechEd for the first time attending the 2011 edition in Atlanta, Georgia. Two main reasons we got there: to get in touch with the latest development from Microsoft, and to introduce our newly developed GSX Monitor V10! On Monday morning was the keynote session to start this 4-day conference. After walking through the building for at least 10 minutes, we arrived at the main conference room. Two DJ’s were mixing some techno music on small tablets (windows [read] Keywords: blackberry bug development microsoft office
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GSX The movie
Thu, May 19th 2011 6:11a   Antoine Leboyer
The GSX BlogOK not quite ... but I was this week in the UK at RIM UK headquarter to shoot a video following our nomination at the Blackberry award. You can see below a picture of the set. Along with me are Daniella Cross from RIM who organised the production and Olivier Constant from Darest who is one of our major partner and a leading Blackberry integrator. We stayed around 90 minutes. We spoke on quite a range of topics from cloud monitoring which Darest has deployed for their Swiss customer [read] Keywords: blackberry rim
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Come and Say Hi at Microsoft Tech ED North America 2011
Mon, May 16th 2011 6:11a   Meryll Moreau
The GSX BlogGSX will be present at Microsoft Tech ED conference this week in Atlanta. We will be announcing the new upcoming version of our Enterprise Solution GSX Monitor and Analyzer. This new release supports Microsoft SharePoint collaboration, and a rich array of Exchange facilities. The new Microsoft SharePoint support includes monitoring of key services and components, monitoring of site availability and response times, and reporting on site usage, indexer workload, and catalog statistic [read] Keywords: collaboration ibm quickr traveler blackberry database enterprise exchange exchange microsoft server sharepoint
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Few comments after Blackberry World 2011
Fri, May 13th 2011 6:11a   Antoine Leboyer
The GSX BlogI am late giving my impressions on last week Blackberry World. Blame or credits must be given to the generosity of our host as most of you must be aware that all participants left with a Playbook which is keeping me really busy. The opening keynote was really impressive. Most accompaning movies were on 3D with special Glasses waiting for us on our chairs. We were not surprised to see as first guest Shantanu Narayen, Adobe's CEO to praise the joint work on flash but it was a surprise [read] Keywords: lotus blackberry facebook mobile rim sharepoint
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Microsoft cloud outages
Thu, May 12th 2011 5:10p   Antoine Leboyer
The GSX BlogMary-Jane Foley has a very good column on Microsoft which I recommend. Do have a look at this latest article from her on BPOS outages. it would not be appropriate to bash Redmond's based clouds by poosition to Armonk's ones or Amazon's one or any of those operated by professional system integrators. It seems however that there is every month a major cloud issue which is so bad that it reaches mainstream media. There are however two important general points to make: 1) Cloud will o [read] Keywords: ibm application email microsoft
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We are at Blackberry World next week, are you?
Fri, Apr 29th 2011 9:09a   Meryll Moreau
The GSX BlogWith BlackBerry World just around the corner, we're finalizing everything to get ready for what is going to be the biggest BlackBerry event of the year. I double checked 3 times my todo list not to miss any important things within my GSX bag. We will give you some insights on what's coming on a product level and we hope that you enjoyed them as much as we do. We will also have a demo session on Tuesday, May 3rd at 3:30pm done by Steve Bystran, titled "Get Proactive with GSX Mon [read] Keywords: blackberry
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BLUG at a glance
Mon, Apr 4th 2011 9:10a   Yannick Goubet
The GSX BlogI am just coming back from the BLUG and I wanted to share my feedback to all of you, as we at GSX were a Sponsor to this special event. As a sponsor we always look for networking opportunities, meeting with partners, customers and Lotus Family showing and discussing around our solution. Honestly BLUG was definitely an amazing moment. The choice to make a 2 days event is sometimes not sufficient to get the most of it if you are not able to attend these 2 days with sessions and discu [read] Keywords: lotus networking
87


GSX announces unique new feature on Monitor
Fri, Apr 1st 2011 10:09a   Antoine Leboyer
The GSX BlogSwiss-based GSX Software company announced today that its new version of the award-winning GSX Monitor will include new innovative features. GSX has developped unique proprietary technology based on user simulation for the monitoring and reporting of leading collaboration platform. These have been extended to the measurement of bliss and satisfaction of Geneva tourists. Specific alerts are created which will increase the height of the world famous Geneva stream to manage in real-time [read] Keywords: collaboration development
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Once upon a time … at Dominoplus in Bilbao
Fri, Mar 4th 2011 8:09a   Meryll Moreau
The GSX BlogWhere is BILBAO ? It is not a small village of indomitable Gauls … It is in Spain of course GSX made a little journey in Spain last week to attend THE event around Domino organized by our partner Domino Plus. The event was focus on Lotus Domino with the objective for us to present the business value of GSX Monitor in real life using CIM testimonial. CIM (El Centro Informatico Municipal) gave us a closer idea on how they use GSX Monitor. They explained their pains tha [read] Keywords: domino lotus quickr traveler server
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Life is yellow isn't it ? - Lotusphere 2011 Wrap-up
Fri, Feb 11th 2011 5:14a   Meryll Moreau
The GSX BlogLostusphere has finished last week with a special focus on Social Business with an eloquent tagline "Get Social-Do Business". It was a terrific event with thousands IBMers and lotus "aficionados". What a huge community don't you think? 
 It was for me even better as it was my first LS ever. I heard a lot of things- mostly good of course. Some people pre warned me with "do's and don't", other just bargained me with some "Tu vas pas t'en remettre"* "It is so amazing" [read] Keywords: domino ibm lotus lotusphere quickr traveler bes community
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Lotusphere 2011: the best moments, the real best giveaway and an exclusive comment from Don Draper
Tue, Feb 8th 2011 4:13p   Antoine Leboyer
The GSX BlogLots of comments on last week’s Lotusphere. Now that the jetlag is over, allow me to add mine, bullet point styles: Initial reaction was a surprise to see a smaller number of vendors on the exhibition floor. Is this the sign of an upcoming consolidation in the Domino space ? There was not enough technical content in the OGS but it was special to see Kevin Spacey. The message of social business is a good one and one wish that IBM PR (or legal) would have allowed to utter [read] Keywords: collaboration domino ibm lotus lotusphere lotusphere2011 quickr community development
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GSX sponsors "The Great Geek Challenge". Let's go for it?
Sun, Jan 30th 2011 2:17p   Meryll Moreau
The GSX BlogWe are really glad at GSX to sponsor this special event that is going to celebrate for the first time the best Geek Team of Lotusphere 2011. This event is organized by the Nerd Girls. Let's add this wonderful event to your schedule, which is taking place at The Fountain Restaurant, on Tuesday February 1st at 8pm. No need to register just come at The Fountain early to get a table for your team and that's it. More information on : - Gabriella Davis' blog post - Great Geek Chall [read] Keywords: lotusphere
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Preparing to add another one ...
Fri, Jan 28th 2011 2:13p   Antoine Leboyer
The GSX Blog ... See you all Sunday ... [read] Keywords: lotusphere
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LS11 - Lotusphere 2011 .. where shall I be ?
Mon, Jan 24th 2011 4:16p   Eileen Fitzgerald
The GSX BlogEileen here , its going to be a very GREAT Lotusphere .. soo much potential for learning and fun !!! soo little time. Here is what I have on the agenda so far ... Any free time , here is where I shall be hanging out The GSX Stand - No - 230 Call by and say hello !! GSX Corporate Suite - No. 6109 Call by and say hello My Presentations Master Class: Projects vs. Operations - The Smackdown Session track JumpStarts and Master Class Sessions Session id JMP305 Sess [read] Keywords: admin collaboration lotusphere best practice
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GSX did not win the Blackberry EMEA innovation award ... but ...
Mon, Jan 10th 2011 5:12a   Antoine Leboyer
The GSX Blogwe got shortlisted. Congrats to our development team and you can go here if you want to learn more or dig deeper into what GSX can do for maximizing the availability of BES Servers. [read] Keywords: bes blackberry development
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The BlackBerry Probe - BES monitoring - Part 4
Mon, Dec 6th 2010 10:14a   Steve Bystran
The GSX BlogBRpimg src="http://www.gsx.net/Portals/38080/images/SB profile.jpg" border="0" alt="describe the image" width="91" height="125" class="alignLeft" style="float: left;" /Part 4 in the series deals with the concept of bi-directional user level testing for BES in the form of the BlackBerry Probe./p pThe BlackBerry Probe is the best and final proof that your entire BES architecture is up, functioning and serving your mobile workforce. It tests all the components even those o [read] Keywords: administration application bes blackberry mobile profile rim
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BES Monitoring - Part 3 - Advanced Settings
Thu, Dec 2nd 2010 1:13p   Steve Bystran
The GSX BlogBRpimg src="http://www.gsx.net/Portals/38080/images/SB profile.jpg" border="0" alt="describe the image" width="65" height="90" class="alignLeft" style="float: left;" /BES Part 3 gets into Advanced Settings where you can configure detailed monitoring for the various versions of the BES server including BES 5 HA and BES Express.nbsp; This segment also will show you how to configure GSX Monitor to automatically watch your priority mobile users to make sure they are getting [read] Keywords: application bes enterprise mobile profile server
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BES Monitoring - Getting into the details - Part 2
Mon, Nov 22nd 2010 3:18p   Steve Bystran
The GSX BlogBRpimg src="http://www.gsx.net/Portals/38080/images/SB profile.jpg" border="0" alt="describe the image" width="84" height="115" class="alignLeft" style="float: left;" /Continuing where we left of in the BES - Part 1 segment... We now get into BlackBerry Enterpise Server settings.nbsp; This segment explains how you can usenbsp;GSX Monitor as your eyes and ears to keep track of this critical resource...nbsp; Whether you are on BES Express, standard BES or have taken advan [read] Keywords: application bes blackberry profile server
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GSX Monitor for BlackBerry Enterprise Server - Part 1
Fri, Nov 19th 2010 12:14p   Steve Bystran
The GSX BlogBRpimg src="http://www.gsx.net/Portals/38080/images/SB profile.jpg" border="0" alt="describe the image" width="104" height="133" class="alignLeft" style="float: left;" /Many of you that viewed the general overview videos last week have indicated that you need to learn more about BES monitoring.nbsp; So I decided to jump ahead a bit and provide what people have asked for.nbsp; It turns out to be a pretty big topic, so instead of one video, it will be at least 3 to cover [read] Keywords: application bes blackberry email enterprise profile server
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Why we sponsor Ilug
Wed, Nov 17th 2010 5:14p   Antoine Leboyer
The GSX BlogBRa title="Ilug" href="http://www.ilug2010.org/ilug/ilug2010.nsf" target="_blank"Ilug/a 2010 may be over but the echoes of praise from Lotus bloggers around the world are still active. Credit must go to the energy enthusiasm and professionalism of the team of organizers, among which are a title="Paul Mooney" href="http://www.pmooney.net/" target="_blank"Paul Mooney/a and our own Eileen. br / br / divimg src="http://www.gsx.net/Portals/38080/images/IMGP9370-resized-600.JP [read] Keywords: ilug lotus community
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Overview Of GSX Monitor and Analyzer in under 7 minutes
Sat, Nov 13th 2010 12:15p   Steve Bystran
The GSX BlogBRpimg src="http://www.gsx.net/Portals/38080/images/SB profile.jpg" border="0" alt="describe the image" width="110" height="144" class="alignLeft" style="float: left;" /Hi everybody, Steve Bystran here again with another video in our ongoing series with screen shots and zooming this time.nbsp;/p pThisnbsp;was originally done as part of the LTAP Virtual Conference sponsored by a href="http://notescode.net/"http://notescode.net//a.nbsp; A big "thank You!!"nbsp;to Scot [read] Keywords: domino application community email profile
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GSX Monitor Video Series starts today
Thu, Nov 11th 2010 1:14p   Steve Bystran
The GSX BlogBRpimg src="http://www.gsx.net/Portals/38080/images/SB profile.jpg" border="0" alt="describe the image" width="90" height="115" class="alignLeft" style="float: left;" /Hi Everybody, Steve Bystran from GSX here, wanting to announce a new series of short videos that we will be posting over the next several weeks.nbsp; The objective of this series is to help clients and evaluators see GSX Monitor in action in small digestible pieces at the time they need the help or have t [read] Keywords: application profile
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ILUG 2010
Tue, Nov 9th 2010 4:13p   Yannick Goubet
The GSX BlogBRpimg src="http://www.gsx.net/Portals/38080/images/Ilug-resized-600.jpg" border="0" alt="Ilug resized 600" //p pGeeks of Europe and across seas will assemble at a title="Ilug" href="http://ilug2010.org/ilug/ilug2010.nsf" target="_blank"Ilug/a, opening tomorrow in Belfast for 3 day./p pGSX is (and has been) a proud sponsor of Ilug and will be present with 2 speakers:/p p- Jean-Franccedil;ois PIOT, VP EMEA amp; Asia, will present the latest on GSX Monitor (GSX - Manage you [read] Keywords: admin domino ilug
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A few thoughts on IBM's Lola
Thu, Oct 7th 2010 9:27a   Antoine Leboyer
The GSX BlogBRpThe 2010 Lotusnbsp;Leadershipnbsp;Alliance conference is over. This is the first time I have attended it and I have to say that I was impressed./p pImpressed by the quality of discussions, the candor with which presentations were done in a genuine interactive manner, impressed by some stuff which I saw (which I cannot mention as this is under strict NDA ...), impressed by the marketing work done by Kristin Lauria with the a title="Lotusknows" href="http://www-2000.ibm.com/partn [read] Keywords: ibm lotusphere community
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The Challanges of managing SLA's ( Service Level Agreements)
Thu, Sep 30th 2010 5:30a   Eileen Fitzgerald
The GSX BlogBRpWe are delighted to post an article on the challanges of managing Service Leve Agreements by ITIL Standards , by Bill Heffernan of SureSkills./p pnbsp;/p pnbsp;/p pService Level Agreements (SLArsquo;s) are fundamental to effective service provision. They provide the basis for managing the relationship between the service provider and the customer, describing the agreement between the service provider and customer for the service to be delivered, including how the service is to be [read] Keywords: security workspace
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Meet SureSkills
Fri, Sep 24th 2010 10:27a   Antoine Leboyer
The GSX BlogBRpWe would like to continue with more spotlight on our partners and I would like to introduce a title="SureSkills" href="www.sureskills.com " target="_blank"SureSkills/a./p pnbsp;/p pimg class="alignRight" src="http://info.gsx.net/Portals/38080/images/SureSkills.jpg" border="0" alt="SureSkills, ITIL" style="float: right;" //p pGSX has technology partners such as IBM, Microsoft and RIM (in alphabetical order for those who would ask ...) whom we work with to better int [read] Keywords: ibm consulting microsoft network rim
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Our friends in Singapore: Meet Lyv Connections
Sun, Sep 19th 2010 8:27a   Antoine Leboyer
The GSX BlogBRpWe would like to introduce our latest Business Partners, a title="Lyv Connections" href="http://www.lyvconnections.com/" target="_blank"Lyv Connections/a from Singapore./p pLyv Connections is a strategic and accredited Business Partner of the likes of IBM and Microsoft with a similar focus to us on collaboration environments. In fact, rarely when I discussed with its MD Lee Hui Song (portrayed below with me) did I thought I was in an internal meeting at GSX. To give you an e [read] Keywords: collaboration connections domino ibm lotus notes applications microsoft sharepoint twitter
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Environmental Health, What is it ?
Thu, Sep 9th 2010 10:28p   Eileen Fitzgerald
The GSX BlogBRstyle type="text/css"!-- lt;! h1 { margin-top: 0.85cm; margin-bottom: 0cm; color: rgb(54, 95, 145); }h1.western { font-family: "Cambria",serif; font-size: 14pt; }h1.cjk { font-family: "Arial Unicode MS"; font-size: 14pt; }h1.ctl { font-size: 14pt; }p { margin-bottom: 0.21cm; }h3 { margin-top: 0.35cm; margin-bottom: 0cm; color: rgb(79, 129, 189); }h3.western { font-family: "Cambria",serif; font-size: 12pt; }h3.cjk { font-family: "Arial Unicode MS"; font-size: 12pt; }h3.ct [read] Keywords: css server
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IT Management Session at NLUG
Tue, Sep 7th 2010 10:27a   Jean-Francois Piot
The GSX BlogBRpnbsp;/p pGSX will attend NLUG this year on the September 10th!/p pnbsp;/p pimg src="http://info.gsx.net/Portals/38080/images/NLUG.JPG" border="0" alt="NLUG" //p pI'll be pleased to see you at our session there.Take a look to the content :/p pemManaging your Infrastructure is above all to have reliable KPIs that allow you to make the right decision at the right moment. But it also requires all the information to be organized in a comprehensible way in order to make a bridge [read] Keywords:




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